Shipping policy
At TimeOnWall.store, we aim to deliver your LED and 3D wall clocks swiftly and securely.
Processing Time:
- All orders are processed within 1–2 business days.
Shipping Methods & Estimated Delivery:
- Standard Shipping: 7–12 business days within Canada.
- Expedited Shipping: 3–5 business days (fees apply).
- International Shipping: 10–20 business days depending on destination.
Shipping Costs:
- Calculated at checkout based on weight, destination, and selected shipping method.
- Free standard shipping is available on orders over a certain threshold, displayed on checkout.
Order Tracking:
- A tracking number will be emailed once your order is shipped.
- Please allow 24–48 hours for tracking updates to appear.
Damages & Lost Packages:
- Inspect your package upon delivery. Report any damages or missing items to support@timeonwall.store immediately.
- TimeOnWall.store will replace defective or lost items promptly.
Our shipping process reflects the sleek, modern, and tech-focused experience of our products, ensuring your wall clocks arrive safely and ready to enhance your space.